# Anderson So > Head of Site Reliability Engineering (SRE) at Acquire Intelligence, building the SRE function for Directed Technologies, an Australian technology business. 20+ years in infrastructure, DevOps and Site Reliability Engineering, 16 of them in Singapore. Based in the Philippines. ## Key facts - Name: Anderson So - Current role: Head of Site Reliability Engineering at Acquire Intelligence, since April 2026, supporting Directed Technologies - Experience: 20+ years (since 2005) across systems administration, DevOps and SRE; 16 years in Singapore - Focus: SLOs, SLIs and error budgets; incident response and postmortems; observability; automation; AWS and Kubernetes (EKS); Terraform; GitLab CI/CD - Education: Bachelor of Science in Information Technology (ETEEAP), Lyceum of the Philippines University - Location: Philippines - Contact: hello@andersonso.com ## Career - Head of Site Reliability Engineering, Acquire Intelligence (April 2026 to Present, Manila, Philippines · On-site) - Chief Technology Officer, iNeXT Software (March 2025 to April 2026, Philippines · Hybrid) - Senior Platform Engineer / DevOps Engineer / Senior System Administrator, Sportradar Singapore Pte. Ltd. (2018 to 2025) - Senior Linux System Administrator, 701Search Pte. Ltd. (Southeast Asia) (2012 to 2018) - System Administrator / NOC Engineer (2005 to 2011, Singapore and Philippines) ## Certifications - AWS Certified Solutions Architect – Associate (2022 to 2025) - AWS Certified Cloud Practitioner (2021 to 2025) - Red Hat Linux RH253 (Networking & Security Admin) - Red Hat Linux RH131 (System Admin) ## Skills - Cloud & DevOps: AWS (EC2, EKS, RDS, S3, Lambda, VPC, IAM, CloudWatch), Kubernetes, Docker, Helm, Terraform, CloudFormation, GitLab CI/CD, GitHub Actions, ArgoCD, GitOps, Well-Architected Framework - SRE & Reliability: SLOs, SLIs, error budgets, incident response, postmortems, MTTR reduction, observability (Prometheus, Grafana, ELK), monitoring, logging, alerting, high availability - Infrastructure & Automation: Linux (Ubuntu, Debian, CentOS, RedHat), Bash, Python, Ansible, Puppet, AI-driven automation, networking, load balancers, VPN, DNS/Route53, cost optimization, FinOps - Security & Compliance: IAM least privilege, KMS, SCPs, secrets management, CIS Benchmarks, Sysdig Secure, SonarQube, ISO audit automation - Leadership & Delivery: SRE team building, team mentoring, technical strategy, stakeholder communication, architecture planning, Agile ## Pages - [Home](https://www.andersonso.com/): overview, what he does, latest writing - [About](https://www.andersonso.com/about): his story in his own words - [Resume](https://www.andersonso.com/resume): full experience, skills, certifications and education - [CV (PDF)](https://www.andersonso.com/Anderson_So_CV.pdf): two-page CV - [Writing](https://www.andersonso.com/writing): posts on reliability engineering, DevOps and the careers built on them - [Contact](https://www.andersonso.com/contact): email, phone, LinkedIn ## Writing - [DevOps in 2026](https://www.andersonso.com/writing/devops-in-2026): DevOps in 2026 looks very different from the DevOps I started with. Automation is now just the foundation. ## Profiles - [LinkedIn](https://www.linkedin.com/in/mrandersonso) - [YouTube](https://www.youtube.com/@MrAndersonSo) - [X](https://twitter.com/MrAndersonSo) - [Facebook](https://www.facebook.com/MrAndersonSo) - [Instagram](https://www.instagram.com/MrAndersonSo) - [TikTok](https://www.tiktok.com/@MrAndersonSo) - [Medium](https://medium.com/@andersonso)